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Yes, the application that makes easier to pay the bill in the O.R.A Zone of the city of Palma is free.
You can download it, without cost, from the Play Store / App Store.
Yes, you have to register to use the application from a mobile device (smartphone or tablet).
Once the App is installed on your mobile device (smartphone or tablet) follow the instructions.
Only your first name, last name, your email address, your car plate and your password are required.
Once you are registered, and you have associated a credit card, you can already use the application to park in the O.R.A. area and pay the corresponding ticket without having to move to the parking meter.
Yes, all the personal information you enter into the system is encrypted and meets the security requirements.
You can use it to park in the O.R.A. zones of the town of Palma. Each time you connect, the application itself will geolocate your situation to inform you about the fare and the maximum parking time of each zone.
Yes, once registered, you can add all your vehicles with the same user account. Then you just have to choose which vehicle you park every time you activate a virtual ticket. Also, if you change your car you only have to go to 'My profile' section and in the 'Vehicles' section, sign up for the new vehicle.
Yes, in order to use the app you only need to have a mobile device (smartphone or tablet) with the application installed and a user account to access and use it.
No. The system is designed so that you can only have an open ticket at the same time.
You can check and/or modify your personal information in "My profile" section and your consumption in the "Consumption" section of the application. And you can also send them by mail.
Just go to the "My profile" menu and the "Vehicles" section to register or cancel your vehicle.
From 'My profile' section of the application you can update the card data.
No. If you have the application installed and you have registered and associated your credit card, it is no longer necessary to obtain a paper ticket. You can get the digital ticket from your mobile device (smartphone or tablet).
You must activate the parking lot from your vehicle, or on the side. Otherwise, the geolocation system may give you a position that does not match your vehicle's position and obtain an invalid ticket, with another rate and another maximum time.
Without mobile network you will not be able to use the application. You will have to go to the nearest parking meter and get the ticket in a conventional way. The application informs you with a message if it can not get the geolocation.
The device that all O.R.A. controllers carry allows them to check in real time weather your vehicle has obtained the corresponding digital ticket and, therefore, weather it is parked correctly. It is important if you have several vehicles that when you get the virtual ticket, indicate the correct vehicle (plate) with which you parked.
Yes, you can start a parking operation outside of the schedule. You will only pay once the paying time starts in the area where you parked.
Yes, you just have to set the alert from your mobile device (smartphone or tablet): once inside the application go to the Configuration icon and there set the time of notice you want, between 5 and 60 minutes.
Through the credit card you have entered in 'My profile'. The payment of each parking is only made when each operation is completed.
Yes, but only if it refers to the O.R.A. area of Palma and his motive is to have exceeded the end time of a ticket. Click the 'Complaint cancellations' icon that appears on the home screen and follow the instructions.
All the information about the use you make of the application is registered and is easily accessible from the 'Consumption' section that you will find in the main menu. You can check all the virtual tickets you have obtained and send us a report by email.